Privacy Policy

Mana Health Care (hereinafter referred to as “we” or “the Company”) respects the privacy of anyone who uses the Company’s website or registers to use the services or online content (hereinafter referred to as “Services”). We will ensure that the personal data collected, transmitted, stored and used will be handled in accordance with the provisions of the Personal Data (Privacy) Ordinance, Chapter 486 of the Laws of the Hong Kong Special Administrative Region (hereinafter referred to as “the Ordinance”).

The term “personal data” has the meaning as interpreted in the Ordinance.

Purposes and Uses of Personal Data Collection
You are not required to provide any personal data to browse or use this website. When you register to use our services or online content, we will collect your personal data so that we can provide services to you. You can refuse to provide personal data to us, but in this case, we may not be able to provide services to you. By providing personal data, you agree that we can use your personal data in accordance with this Privacy Policy Statement. The personal data obtained by Mana Health Care from you may be used for the following purposes:

• To provide services to you;
• To conduct data collection for direct marketing of our services;
• To design the services you need;
• To conduct market research, statistical analysis and behavioral analysis;
• To conduct customer data analysis;
• To recommend to you our services or services you may be interested in;
• To design our website and content to suit your specific preferences;
• To provide customer service to you;
• To prevent and combat fraud;
• For auditing;
• To make disclosures as required by applicable laws, rules and regulations;
• Any other purposes directly related to the original purposes of collecting personal data.

Categories of Personal Data Collected
The personal data collected by Mana Health Care may include:

1. Your personal and contact information, such as name, gender, date of birth, telephone number, social media links, email address, residential address, mailing address and/or billing address;
2. Your business information, such as the name of your company and job title;
3. The IP address of your computer or mobile device, real-time location data, browser settings, browsing history and/or other Internet record data;
4. The telephone numbers and email addresses contained in your phone book (when you use the interactive features we provide for our services). We will notify you when you accept our services. When you provide data to us, you confirm that you have obtained consent from the contacts in your phone book.

Confidentiality, Disclosure and Security of Personal Data
Unless we obtain your written consent, we will not trade your personal and contact information for profit. The personal data we collect and hold about you will be kept confidential; however, if it is necessary to fulfill a legal obligation or requirement, or to provide services to you, or to carry out the original purposes of collecting personal data or directly related purposes, the Company may disclose such information to the following parties (whether within or outside Hong Kong):

• Courts with jurisdiction, law enforcement agencies, or other government statutory or regulatory authorities, institutions or organizations;
• Our associated companies, sellers or contractors, agents or other service providers participating in sales and marketing or administration, or providing goods/services;
• Any other parties who owe a duty of confidentiality to the Company, including members of the group of companies who have undertaken to keep such information confidential, IT consultants, data processors, auditors, accountants, or lawyers;
• Banks, financial institutions, credit card issuers or debt collection service companies.

Except for personal data, any questions, comments, suggestions or information transmitted or uploaded by you to any part of our website shall be deemed to have been voluntarily provided to the Company in a non-confidential and non-proprietary form. We have the right to use, reproduce, disclose, transmit, publish and/or post such information elsewhere on our own, including but not limited to providing such information to any associated company for the purposes of developing and promoting services and meeting customer needs.

We will make every reasonable effort to ensure that all personal data held by Mana Health Care is stored in a reliable, secure and safe place.

We will do our best to keep all personal data collected confidential. However, please understand that we cannot guarantee the security of data transmission.

Transfer of Personal Data Outside Hong Kong
If operationally necessary, the Company may transfer personal data outside the Hong Kong Special Administrative Region to achieve the purposes of collecting such data or directly related purposes. Any such data transfer will comply with and be bound by the requirements of the Ordinance.

Unless required by law to retain your personal data for a specific period of time, Mana Health Care will only retain personal data until the original purposes of collecting the personal data, or directly related purposes, have been achieved.

Direct Marketing
Mana Health Care intends to use the personal data collected from you for direct marketing purposes, in which case the Company must obtain your consent. The Company holds your name, telephone number, contact address, social media links, product and service portfolio information, transaction patterns and behavior, browsing history, and personal interests, and the Company may use such information for direct marketing of our services.

We may contact you by mail, telephone, social media links, SMS, text/image/video messages, fax, email, etc. If you do not wish to receive any direct marketing communications from us, you can update your preferences at any time through your registered account or the unsubscribe link we provide. Upon receiving your notification, we will stop using your personal data for direct marketing purposes and will not charge you for this.

Use of “Cookies”
“Cookies” are small text files stored on your computer (or other electronic device) when you enter the Company’s website and mobile applications. We use “Cookies” on this website to:

• Identify you when you browse this website;
• Obtain information about your preferences, viewing and browsing behavior, online activities and Internet usage;
• Continue tracking items stored in your shopping cart to assist you in completing the checkout process;
• Conduct research and statistical analysis to help us improve our services and better understand visitors and their needs and interests;
• Provide advertisements tailored to your personal interests and more effectively conduct our promotional and advertising campaigns;
• Make your online activities more efficient and improve your experience;
• Enhance security measures.

The information we obtain from the use of “Cookies” may not contain your personal data. Although we may obtain data from your computer or other electronic device (such as IP address, browser settings, browsing history and/or other Internet record data), we may not be able to identify you. Since non-personal data is mixed with personal data, for the purposes of this Privacy Policy, we treat such information as personal data. In certain circumstances, we may collect your personal data, but only if you voluntarily provide it by completing an online form or when you purchase goods or use services on our website.

If you do not allow the use of “Cookies,” you can adjust your Internet browser and electronic device settings. If you disable “Cookies,” you acknowledge that you may not be able to use certain features of our website.

Linked Websites
This Privacy Policy Statement only applies to the Company’s website. Our website may contain links to other addresses and websites. Whenever you activate any of these linked addresses, you will leave our address, and any personal data or any other information you provide to any other entity after leaving our address is not within the Company’s control. You bear all risks associated with browsing or using other addresses.

Access to and Correction of Personal Data
If you have any questions about Mana Health Care’s privacy policy, or wish to access or correct personal data, you can notify us in writing at the following address:

Mana Health Care
Attn: Room 2006, 20/F, TOP, 700 Nathan Road, Mong Kok, Kowloon
In accordance with the Ordinance, the Company reserves the right to charge you a reasonable fee for any such data access request.